FAQ's

Real questions. Real answers.
No corporate talk.

Perfect. We’re not here to replace them.

We’re here to take the grind off their plate so they can focus on strategy — not logging into Booking.com every morning to tweak pricing rules.

Most of our clients already have someone in-house.
They love us because we make them look smarter.

Every weekday, we:

• Log into your Tech Stack, such as, PMS and OTA platforms
• Adjust pricing based on demand, compset, pace, and seasonality
• Fine-tune restrictions, LOS, promotions
• Flag unusual trends
• Track and tweak performance

In short: We do what great revenue managers do — but we do it every day, without excuses.

Yes.

We’ve helped:
• A ski resort in Utah
• A boutique hotel in Lisbon
• Villas in Bali
• Business hotels in Germany
• An eco-lodge in Kenya
• (Still no clients in Antarctica, but we’re ready)

Revenue management principles don’t care where you are. Neither do we.

Nope.

We work inside your existing stack:
• PMS
• CRS
• OTAs (Booking, Expedia, etc.)
• Channel managers

We don’t need to “integrate” — we just need access.
And once we have it, we go to work.

You’ll have:

• A 10-minute call each week
• Slack or email access for questions
• Clear, concise weekly reporting

The experts are shared across accounts (we’re honest about that), but you’ll feel like they’re yours.

Yes. Still $500.

We don’t believe in punishing you for being successful.

Yes. Cancel whenever.
We don’t lock you into contracts, because we want to earn your business every month.

Every Helpstar expert goes through Helpstar University — our internal training system updated monthly with what’s working across hundreds of properties.

We don’t just hire smart people.

We make them obsessively good at hotel revenue management.

There isn’t one.
We’re just not bloated.
We’re remote. We train hard. We charge one fair price.
And we actually do the work.

Got a question we didn’t answer?

Reach out to us directly via the chat button at the bottom right hand corner.

No sales pressure. Just honest answers.