FAQ's
Frequently Asked Questions
At Helpstar, we stand out from other revenue management services through our innovative approach and proprietary program, the 50-step program. This exclusive program encompasses every facet of increasing sales for a hotel, ensuring comprehensive optimization. Our Senior revenue managers leave no stone unturned, meticulously checking 50 crucial steps each week to guarantee that your property is 100% optimised in all areas, every day.
Moreover, we understand that every hotel is unique, with its own set of challenges and opportunities. That’s why we prioritise developing tailored strategies for each property,
With Helpstar, you can trust that your hotel’s revenue strategy is not only thorough and methodical but also finely tailored to maximize your property’s revenue potential.
Yes, we are very confident that we can improve your revenue each month more than we cost. It is our Revenue Guarantee. You can read more about it here.
Our diverse team is equipped to tailor strategies to the unique challenges of all hotel segments. Everything from 5-star, to Resorts and Budget Hotels. We even have a few Glamping clients.
No, we try to keep everything as easy as possible. We know that you value speed, and quick communication, so we try and get back to any questions you might have as quickly as possible, preferably during the same working day. (Office Hours, Monday - Friday, GMT)
No, our in-house Revenue Managers use their own system for research an analysis. They connect remotely to your PMS, Channel Manager and OTAs in the same way as your own staff. Our in-house Revenue Managers are experts in remote work.
Yes, we have clients in all regions. Our in-house Revenue Managers are used to working remotely. They have regularly scheduled video meetings with our clients, our partners and sales channels.
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