Frequently Asked Questions: Clarifying Your Path to Revenue Excellence

At Helpstar, we stand out from other revenue management services through our innovative approach and proprietary program, the ‘RevenueRise 50-step program.’ This exclusive program encompasses every facet of increasing sales for a hotel, ensuring comprehensive optimization. With RevenueRise, our dedicated revenue managers leave no stone unturned, meticulously checking 50 crucial steps each week to guarantee that your property is 100% optimized in all areas.

Moreover, we understand that every hotel is unique, with its own set of challenges and opportunities. That’s why we prioritize developing tailored strategies for each property, leveraging our expertise to craft bespoke solutions that align with the property’s distinctive setting and goals. With Helpstar, you can trust that your hotel’s revenue strategy is not only thorough and methodical but also finely tailored to maximize your property’s potential.

We offer an extra 24/7 emergency support to address urgent situations promptly. Our dedicated team ensures that your hotel’s revenue strategy remains robust, even in unforeseen circumstances.

We specialize in various hotel segments, including four-star business hotels, five-star hotels, boutique hotels, resorts, 3-star city hotels, extended stay hotels, and more. Our diverse team is equipped to tailor strategies to the unique challenges of each segment.

While our primary focus is on hotels in Europe, we are open to exploring partnerships with hotels outside of Europe. Contact us for a personalized discussion regarding your specific needs.

We take data security seriously. Our systems are designed to comply with industry standards, ensuring the confidentiality and security of all client information.

Booking.com and Expedia are strategic partners (two of many OTAs we work closely with), enhancing your hotel’s online visibility and reach. We leverage these partnerships, among others, to optimize bookings and maximize revenue potential.

No, hotels outsource their revenue management function to us.

Our service contracts are flexible to accommodate the varying needs of our clients. Whether you require short-term assistance or a long-term partnership, we can tailor a contract to suit your hotel’s requirements. Minimum cancellation period is usually 3 months.

Our team actively participates in industry conferences, collaborates with leading platforms, and continuously monitors market trends. This ensures that our strategies remain relevant and effective in a dynamic environment.

To provide a customized quote, we require basic details about your hotel’s current challenges, occupancy rates, historical performance, and any specific goals you aim to achieve through our services.

We provide regular weekly reports every Friday to keep you informed about the impact of our strategies and daily revenue management work. These insights help you track the success and return on investment of our services.

Yes, we understand that hotel needs may evolve. We offer flexibility to upgrade or downgrade your service package based on changing requirements. Contact our team to discuss any necessary modifications.

Our team is multilingual, fluent in all languages spoken across Europe and the World. This includes but is not limited to English, Spanish, French, Arabic, Chinese, Thai, Portuguese, German, Italian, Dutch, Polish, Greek, Nordic and Baltic languages, etc.

Absolutely. Whether you run a branded hotel, an independent boutique hotel or a chain of hotels, our services are scalable and adaptable to meet the unique needs of each establishment.

Getting started is easy. Simply visit our “Request a Quote” page, fill out the form with your hotel details, and our team will reach out to initiate a personalized consultation. Let’s embark on the journey to revenue excellence together.

Absolutely! We are always on the lookout for top-tier talent. If you are a seasoned Revenue Manager seeking new opportunities, we encourage you to explore our Careers page. We offer competitive pay, better benefits, including travel opportunities, and the option to work remotely. Join us in shaping the future of hotel revenue management.

Right away! We understand the urgency of optimizing your revenue. Simply provide us with some basic information about your hotel, and we can start crafting a tailored strategy and get to work immediately with improving all aspects of your revenue management with our proprietary RevenueRise 50-step program.

Yes, we collaborate with all OTAs and all property management systems to ensure seamless integration and operations. Our goal is to leverage all available technology to optimize your hotel’s revenue potential.

We utilize a comprehensive range of technology, including all revenue management systems, to stay at the forefront of innovation. Our commitment is to leverage the full spectrum of available tools to drive success for your hotel.